Faster Replies.

Fewer Mistakes. Better Margins

Happier Clients.

BETTER TRACKING. NO GUESSING.

Two motorcyclists riding a blue motorcycle on a highway at sunset, with a large black truck and other motorcycles in the background.

Customer Support Automation For Logistics Operators…

Logistics companies do not lose clients only because trucks are late.

They lose clients because nobody replies fast enough.
Because shipment updates are trapped in someone’s inbox.
Because drivers, warehouse teams, dispatchers, and customers are all asking different versions of the same question:

“Where the hell is my order?”

Tech Killers installs automation systems that help logistics operators respond faster, track issues better, reduce manual admin, and keep customers informed before they start calling like angry raccoons with invoices.

↓ Kill the chaos.

Faster Replies

·

Fuller Chairs

·

MORE REVENUE

·

LESS HEADACHES

·

Happier Patients

·

Faster Replies · Fuller Chairs · MORE REVENUE · LESS HEADACHES · Happier Patients ·

The products inside this service

A stylized illustration of a woman with blonde hair in a black dress, sitting against a pink background, with purple and yellow text overlay reading 'AI Customer Support Assistant'.

AI Customer Support Assistant

  • Handles repetitive customer questions automatically:

    • Delivery status

    • ETA requests

    • Missing documents

    • POD requests

    • Price inquiries

    • Basic complaint intake

    • Warehouse availability questions

    • Response speed

    • Support workload

    • Customer satisfaction

    • Admin efficiency

    • Consistency

  • It answers common questions, collects missing information, sends clients to the right team, and escalates anything complex to a human.

    The robot does the boring stuff.
    Your team handles the expensive stuff.

A vintage semi-truck with a silver cab and red accents, seen from below against a blue sky, with a red banner across the middle reading 'Shipment Update Automation' in yellow text. Below the truck, a row of motorcycles is lined up.

Shipment Update Automation

  • Automatically sends customers updates about:

    • Order received

    • Shipment dispatched

    • In transit

    • Delayed delivery

    • Delivery completed

    • Proof of delivery available

    • Customer trust

    • Inbound call volume

    • Transparency

    • Complaint prevention

    • Client retention

  • We connect your transport management system, spreadsheets, driver updates, or order database to automatic email/SMS/WhatsApp notifications.

    Customers stop asking for updates because they already have them.

A woman looks surprised as a delivery person hands her a large stack of boxes, partially hiding his face, with a cat watching nearby. Text overlay reads 'Complaints & Incident Routing System'.

Complaint & Incident Routing System

  • Collects and routes problems like:

    • Late deliveries

    • Damaged goods

    • Lost shipments

    • Wrong addresses

    • Driver issues

    • Missing documentation

    • Escalation speed

    • Accountability

    • Problem tracking

    • Internal visibility

    • Customer recovery

  • Every issue gets categorized, assigned, prioritized, and tracked automatically.

Painting of cowboys on a train in rural landscape with power lines and mountains in the background, with a bright green banner across the middle reading 'PROOF OF DELIVERY AUTOMATION' in red text.

Proof of Delivery Automation

  • Automates collection, storage, and sharing of PODs.

    • Billing speed

    • Admin workload

    • Client transparencyDispute handling
      Document control

  • The system triggers messages based on job stage. Customers feel informed. Your team stops being attacked by “Any update?” messages every 47 minutes.

A vintage train station with steam locomotive and freight cars on the tracks, and a miniature delivery truck and trailers on the ground, with the text 'Driver / Warehouse Internal Assistant' across the image.

Driver / Warehouse Internal Assistant

  • Gives internal teams quick answers about:

    • Routes

    • Client instructions

    • Delivery requirements

    • Warehouse procedures

    • SOPs

    • Safety rules

    • Document requirements

    • Team speed

    • Training time

    • Operational consistency

    • Mistake reductionInternal communication

  • We build an internal AI assistant trained on your company’s documents, procedures, FAQs, and operational rules.

    Your team asks.
    It answers.

A vintage computer screen displaying a confirmation prompt that says, 'You're about to hack time, are you sure?' with options for yes or no. The screen has a green frame with a 3D wireframe background. Below the screen, there's a colorful banner with the text 'Client Portal / Status Dashboard.' A person's hand, wearing a green and white striped glove, is pointing at the screen, and a vintage keyboard is visible at the bottom.

Client Portal / Status Dashboard

  • Gives clients a simple place to check:

    • Shipment status

    • Delivery history

    • Documents

    • Invoices

    • Open issues

    • ETA updates

    • Client experience

    • Support volume

    • Professional image

    • Operational transparency

    • Account management

  • We build a clean dashboard connected to your existing systems or databases.

    Clients get visibility without calling your team every 17 minutes.

Retro-style red telephone receiver with a twisted cord, set against a dark background with a yellow banner reading 'Quote & Booking Automation' across the middle.

Quote & Booking Automation

  • Streamlines the process of capturing and handling transport requests by automatically collecting all necessary shipment details—such as dimensions, origin, destination, cargo type, deadlines, and special requirements—validating the information, and routing it into structured workflows that generate quote drafts, notify the right team, or initiate booking processes, reducing back-and-forth communication and speeding up sales response times.

    • Quote speed

    • Lead response

    • Sales conversion

    • Data accuracy

    • Booking consistency

  • Clients submit shipment details through a smart form or assistant.

    The system collects dimensions, origin, destination, cargo type, deadlines, and special requirements.

    Then it routes the request, generates a quote draft, or sends it to the right person.

What the process looks like

  • Step 2 — Sales Chaos Audit

    Step 1 — WE DIG Into it

    Find leaks.
    Find the bottlenecks.
    Expose the mess.

  • Desenho geométrico quadrado com seções divididas por linhas verticais, horizontais e semicírculos.

    Step 2 — Build The System

    Connect the tools.
    Automate the flows.
    Clean the process.

  • Desenho geométrico quadrado com seções divididas por linhas verticais, horizontais e circulares.

    Step 3 — Train The Humans

    Show the team.
    Fix confusion.
    Keep it simple.

  • Desenho geométrico quadrado com seções divididas por linhas verticais, horizontais e diagonais.

    Step 4 — Manage & Improve

    Track performance.
    Adjust workflows.
    Kill new chaos.

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Pricing Structure

1. LOGISTICS FIX

€3,000 – €5,000 one-time

TALK WITH US

  • We build a connected support and operations automation layer.

    Includes:

    • AI support assistant

    • Shipment update automation

    • Complaint routing

    • POD automation

    • Internal notifications

    • Client communication workflows
      Basic dashboard/reporting

    • Customers get updates faster

    • Your team stops drowning in inboxes

    • Problems get routed properly

    • Managers see what is happening

    • Support becomes a system, not a panic ritual

  • Growing logistics companies handling multiple clients, shipments, drivers, and recurring operational chaos.

(price  depending upon  companies size and complexity)

2. LOGISTICS SYSTEM

€6,000 – €12,000 one-time

TALK WITH US

  • We fix one painful operational or customer support problem.

    Examples:

    • Automated shipment updates

    • POD request automation

    • Basic AI support assistant

    • Smart quote intake form

    • Complaint routing workflow

    • Fewer repetitive emails

    • Faster client replies

    • Less manual admin

    • Cleaner handoffs

    • One major bottleneck removed

  • Small logistics operators that know exactly what is broken and want one system installed fast.

(price  depending upon  companies size and complexity)

3. LOGISTICS COMMAND center

€12,000 – €25,000+ one-time

TALK WITH US

  • We build a full operational automation system across support, dispatch, sales, documents, reporting, and client visibility.

    Includes:

    • Client portal

    • AI support assistant

    • Internal AI assistant

    • Shipment status automation

    • Incident management

    • POD/document automation

    • Quote and booking automation

    • KPI dashboards

    • Workflow automation

    • Team training

    • Ongoing optimization setup

    • Your business becomes easier to control

    • Clients get better visibility

    • Manual work drops

    • Errors reduce

    • Managers stop operating blind

    • Your company looks bigger, sharper, and less held together by WhatsApp fumes

  • Established construction companies that want serious operational control and are ready to stop running everything through panic, memory, and WhatsApp screenshots.

(price  depending upon  companies size and complexity)

  • “Tech Killers helped us reduce repetitive support work and gave our customers clearer shipment visibility.”

    — Managing Director, Logistics Operator

  • “The biggest change was control. We now know what is pending, what is delayed, and who is responsible.”

    — Head of Operations, Distribution Company

  • “We had jobs delayed because someone forgot to confirm something simple. That problem is gone.”

    — Project Manager, Fit-Out Company

  • “Our team became faster because the system removed unnecessary manual steps from daily communication.”

    — Customer Experience Lead, Freight Company

  • “This gave us a more professional client experience without adding more people to the support team.”

    — Commercial Director, 3PL Provider

FAQ

Can this work for small logistics companies?

1

Yes.

Small teams often benefit the most because every manual task hurts more when there are fewer people.

Do you replace our current software?

2

Not always. If your tools are usable, we connect and improve them. If your current system is a disaster wearing a login screen, we help replace it.

Do we need a transport management system already?

3

No. If you have one, great. If you run on spreadsheets and duct tape, we can still help.

We start from your current reality, not from some fantasy enterprise setup

Can this work for small logistics companies?

4

Yes.

Small teams often benefit the most because every manual task hurts more when there are fewer people.

Can the AI answer customer questions safely?

5

Yes, with rules.

We define what it can answer, what it cannot answer, when it should ask for more information, and when it must escalate to a human.

Yes, depending on your setup and compliance requirements.

We can automate WhatsApp, email, SMS, forms, dashboards, or internal notifications.

Can you automate WhatsApp messages?

6

What kind of companies is this for?

7

Transport companies; Courier operators; 3PL providers; Distribution businesses; Warehousing companies; Freight operators; Last-mile delivery companies; B2B logistics teams

Can this reduce hiring needs?

8

It can reduce the need to hire more admin or support people just to handle repetitive work.

Your humans stay.
The nonsense gets automated.

schedule  AN  APPOINTMENT

Book a Tech Killers Audit.

We’ll show you exactly:

Where you’re losing time
Where you’re losing money
Where things are breaking
And how to fix it properly

LETS GET INTO IT

Lets Start

BOOK A FREE AUDIT